Category

Process

• Design, Process

  Too many cooks in the proverbial design kitchen?

  02.19.08 | Permalink | Comment?

  Great post about how a poorly conceived design feedback process can really undermine an otherwise potentially successful design.
  Group intelligence is multiplicative when idiots are involved - combining a half-wit with another half-wit does not result in a full-witted person, it results in a quarter-witted person (1/2 x 1/2 = 1/4). Combining a full-witted individual […]

• Customer Service, Gold Star, Process, Social, Thoughts

  Web 2.0 and the developer dialogue (+ invites to Socialthing beta)

  02.18.08 | Permalink | 2 Comments

  Not long after my post about Socialthing, I got a comment from one of the developers:
  Alex, you’re very right that more will come out of it. Subscribing to all of your friends’ RSS feeds can be completely overwhelming. A service like ours allows a user to see everything on all of their networks without being […]

• Process, Thoughts

  Getting lost in semantics: what do we do?

  02.13.08 | Permalink | Comment?

  Gabby Hon’s post “Less Talking, More Doing” (sure to get some fired up) brilliantly captures the experience of dipping one’s toes in the IxDA mailing list (as well as many other similar lists I’ve tried over the years).
  Interaction Designers/Information Architects/Whatever we’re calling them today have always displayed a strong propensity for pontificating about […]

• Process

  Is there such a thing as an “Un-Agency”?

  01.26.08 | Permalink | Comment?

  Here’s a great post by David Armano on how agencies now find themselves in a position to have to evolve with the times or risk missing the bus. Having worked at a handful of agencies of different sizes and specialties, during varying economic times over the years, a lot of issues David raises sound very […]

• Process

  Breakdown of UX Disciplines

  01.26.08 | Permalink | Comment?

  Considering some people are still trying to sort this out, I think Challis Hodge’s take on it from way back in 2001 was pretty forward-looking.