Category

Process

• Process, Thoughts

  Innovation: Is it the product or the process that changes the game?

  05.15.08 | Permalink | 2 Comments

  Two posts came across the ol’ reader this week that both make convincing arguments for where innovation has to happen in order to continually propel an organization forward and ideally, force an industry to evolve.
  James Surowiecki writes about how Toyota has been so successful because of the way they infuse innovation into their process (Thanks, […]

• Process, Thoughts

  Google 20% time: The Carl Pavano Google Bookmarks Corollary

  04.02.08 | Permalink | Comment?

  Kip does a great job summarizing what I’ve come to believe is an inescapable problem in our industry (particularly for those on the client/services side): how do you maintain a creative and innovative environment, and attract people for whom that is a draw, when it becomes increasingly more difficult to offer the opportunity to flex […]

• Gold Star, Process, Thoughts

  Marketing + Advertising. Never the same again (and that’s a great thing)

  03.23.08 | Permalink | 1 Comment

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  If you want to see, in 5 quick minutes, how these industries are changed forever (in a way that makes them infinitely more interesting than they were before), watch this presentation by Paul Isakson . Frankly, if it wasn’t for these changes, I wouldn’t be so interested in doing […]

• Gold Star, Process, Thoughts

  Steve Jobs speaks about Apple’s approach to the iPhone, hiring, process and other things

  03.06.08 | Permalink | Comment?

  I was going to post this in the Links section but ultimately felt that it was important enough to warrant its own post. There’s a lot to be learned form the brief missives about products, process, people, etc.
  A lot of it is inspirational but one that particularly stood out to me was:
  “We don’t get […]

• Design, Mobile, Process, Thoughts

  Mobile design in a nutshell: “Don’t design for ‘mobile’ - design for mobility”

  03.01.08 | Permalink | Comment?

  Peter Merholz of Adaptive Path does a great job distilling all the talk around mobile design down to one concept that, despite its simplicity, often gets overlooked (and overcomplicated).
  People’s inclination is almost always to try and do too much with a mobile experience than their users will ultimately be willing to learn and […]

• Design, Process, Thoughts

  David Armano’s presentation on interaction design…

  02.21.08 | Permalink | Comment?

  … from Interaction08 in Savannah (btw, I am getting more and more dismayed that I wasn’t able to go this year) about how the discipline has evolved from the earlier, more waterfall-like, approach to product development that seem to permeate the industry.
  I particularly like the way he breaks down why we need sensibilities […]

• Design, Process

  Too many cooks in the proverbial design kitchen?

  02.19.08 | Permalink | Comment?

  Great post about how a poorly conceived design feedback process can really undermine an otherwise potentially successful design.
  Group intelligence is multiplicative when idiots are involved - combining a half-wit with another half-wit does not result in a full-witted person, it results in a quarter-witted person (1/2 x 1/2 = 1/4). Combining a full-witted individual […]

• Customer Service, Gold Star, Process, Social, Thoughts

  Web 2.0 and the developer dialogue (+ invites to Socialthing beta)

  02.18.08 | Permalink | 2 Comments

  Not long after my post about Socialthing, I got a comment from one of the developers:
  Alex, you’re very right that more will come out of it. Subscribing to all of your friends’ RSS feeds can be completely overwhelming. A service like ours allows a user to see everything on all of their networks without being […]

• Process, Thoughts

  Getting lost in semantics: what do we do?

  02.13.08 | Permalink | Comment?

  Gabby Hon’s post “Less Talking, More Doing” (sure to get some fired up) brilliantly captures the experience of dipping one’s toes in the IxDA mailing list (as well as many other similar lists I’ve tried over the years).
  Interaction Designers/Information Architects/Whatever we’re calling them today have always displayed a strong propensity for pontificating about […]

• Process

  Is there such a thing as an “Un-Agency”?

  01.26.08 | Permalink | Comment?

  Here’s a great post by David Armano on how agencies now find themselves in a position to have to evolve with the times or risk missing the bus. Having worked at a handful of agencies of different sizes and specialties, during varying economic times over the years, a lot of issues David raises sound very […]