Customer Service

Morsels

• Blacktop: unlock your check-in history | Zenbe
  Nice little app to bundle your foursquare check-ins into trips and share them with friends.
• Gnarcade: Analog + Digital Video Genius - EXP
  Totally rad snowboarding video melding video games and the real world.
• Scaling startups
  Excellent post from Chad at Etsy about the difficulties that come with scaling a startup in real-time.
• Idlemode // Your Business Requirements Are Showing
  An awesome account of Pottery Barn opening the kimono a little too far and exposing their true motivations.
• Android’s Mobile Web Consumption Share In The US Is Surging, iOS Share Dropping
  There's a good ol' fashioned battle brewing and that's great news for consumers.
• NY Jets' Command Center Offers Real-Time Analytics for Sales, Stats Freaks | Fast Company
  Beautiful *and* actionable.
• YouTube - Steve Jobs Oldie but Goodie
  Great, simple, talk on branding from Jobs here.
• Brands@Foursquare | 24 Big Brand Campaigns | Social Commerce Today
  Nice roundup. I love me some Catch A Choo.
• 157 App Stats You Should Know About - Daniel Lammon's Posterous
  Bookmark this one, dawg!
• Dark Patterns: Black Hat, Anti-Usability Design Patterns
  A great collection of patterns that make up the dark side of user interface design.
• calvetica - The fast calendar for iPhone
  Really nice looking.
• Three Common iPhone to Android Pitfalls and How to Avoid Them
  Great list for those thinking about experiences that need to run on both iPhone + Android.
• Penny Arcade - Lego Creationary
  This is exactly the kind of game I can't wait to play with my daughter.
• 5 Projects Google Abandoned Before Wave | Listicles
  Seeing that dball screenshot makes me nostalgic.
• 10 Ways Geolocation is Changing the World | Max Gladwell
  If you had any doubt how transformative geolocation will be, this post is for you.
• Visualize your Foursquare check-ins | WeePlaces.com
  My favorite foursquare-related dataviz project yet.
• A VC: Being Present
  Excellent Father's Day post on the importance of being present from Fred Wilson.
• Add Some XBOX To Your UX :: SXSW 2010 Talk :: Josh Knowles
  Great, thorough, presentation on the intricacies of game mechanics and how to weave them into your experience. (i.e. don't "just add badges!")
• Inside Gatorade’s Social Media Command Center
  Love the visualizations.
• College Humor CEO Shares His 10 Web Content Urban Legends
  Great, concise presentation about online content. Read it.
• Brand&Digital - Brand&Digital - The problem with UX and Design in the digital world
  Nice account of the transition from Designer > IA > UX and how it's affected the creative process.
• Leah Buley » Things to do at the beginning of each project
  Great list. You might not be able to use all the steps but I'm certain there's something in there for you.
• jQuery for Designers - Tutorials and screencasts
  Looks like a neat resource.
• The easiest way to write your life story | OhLife
  Really like the way they've executed this simple, personal diary app.
• Town Plans Foursquare ‘Foxhunt’
  Really love to see people leveraging the platform + API to do these kinds of things.
• A Day's Outing - Find a great Day Trip, Weekend Getaway, Local Event, Things To Do
  Liking the way they're approaching the "find things to do" problem. I need to play around a bit and see what the data quality is like.
• There is something different about Foursquare friends, methinks | TrisHusseyDotCom
  Nice post on why "friends" on inherently mobile + social networks like foursquare are different.
• 100 Uses of RFID
  Nice comprehensive list of different ways people are using RFID. Now if only it could go mainstream.
• Pandas and Lobsters: Why Google Cannot Build Social Applications... - ...ifindkarma...
  So much good stuff in here about what it takes to design and build compelling social applications and why Google hasn't been able to pull off any of them.
• data@beta
  betaworks rocking a blog highlighting insights pulled from their copious data. Love it.
• Twitter Media
  Great showcase of people doing interesting stuff with the Twitter platform.
• Get your brand started on foursquare today using the tools they already provide
  Nice post about how brands can leverage the foursquare platform using tools that are out there.
• World Cup, through quarter finals: Foursquare and gowalla checkin totals @ Ozzie Sport
  Cool analysis of foursquare and Gowalla World Cup checkins.
• Some Career Advice - Continuations
  Some great tips here, particularly if you're interested in working at a startup.
• The Hidden Persuader: "Net generation"
  Great list of 8 norms that today's generation consider (implicitly and/or explicitly) when making a purchase.
• Science Fiction: Nokia goes Android | Monday Note
  Smart fiction piece on one way Nokia could turn things around. I thought this was a good idea 2 years ago.
• Qrcheck.in | Check-in your foursquare By QRCODE
  Neat.
• Infographic: How Teenagers Use Mobile Phones | Digital Buzz Blog
  Great data here. Bonus for being nicely visualized.
• New Panera location says pay what you want - Food Inc.- msnbc.com
  It surprises me that this wasn't a bigger deal when it went down.
• Pharmaceutical Companies
  A nice visualization of how totally wicked awesome Big Pharma is.
• A doctor’s review of rounds with an iPad « MedCity News
  Really interesting to read a review about how the iPad fits into a very specific everyday, professional routine.