Design Don’ts: Google Voice’s “we’re not ready for you yet” screen

by Alex Rainert on March 12, 2009 · 3 comments

in Customer Service,Design,Design Don'ts,Design in the Wild,Process,Product,Thoughts

Google Accounts

I was excited to try out the freshly announced Google Voice, open initially only to GrandCentral users. Since the company was acquired so long ago, I couldn’t remember if I had, in fact, actually signed up for Grand Central. this morning, when I tried to log in with my Google account, I was greeted with this screen above.

My takeaway: I guess I’m not a GrandCentral subscriber and Google really dropped the ball on an opportunity to educate and excite potential future users of their new service.

Update: Google fixed the landing page for Google users that aren’t yet able to use the service. Well played, GOOG, well played…

Google Voice _ Coming soon - Google Voice Help.jpg

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