by Alex Rainert on September 4, 2008 · View Comments
in Customer Service,Design in the Wild,Gadgets,Mobile,Signage,Thoughts
Carlo Longino of MobHappy has a quick post about a grill he saw at Lowe’s that came emblazoned with a 1-800 number providing the customer with a feature-by-feature voice walkthrough of the grill in question.
While not the sexiest application of mobile technology, it’s nice to see companies getting hip to using the mobile phone as a tool rather than merely a communication device.
Tagged as: lowes
| I love design. I'm particularly partial to the intersection of mobility & social behavior. Years ago I co-founded dodgeball.com. I'm currently Head of Product at foursquare working hard to make your mobile life better. |
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A company that provides this type of service is OnCell Systems. Product marketers have an opportunity to get key product detail to consumers during the research/buying process. Content is managed online and marketers get real-time info about who’s accessing the product info. kdooley@oncellsystems.com
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