Comments on: Design in the Wild: Bank of America’s Enter button on steroids http://www.everydayux.com/2008/07/30/design-in-the-wild-bank-of-americas-enter-button-on-steroids/ design, innovation, mobile, social and emerging tech links for you Wed, 08 Feb 2012 01:29:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: IDEO, takes some cues from Apple and delivers an ATM designed from the user up for BBVA http://www.everydayux.com/2008/07/30/design-in-the-wild-bank-of-americas-enter-button-on-steroids/comment-page-1/#comment-717 IDEO, takes some cues from Apple and delivers an ATM designed from the user up for BBVA Mon, 26 Jul 2010 16:03:01 +0000 http://www.everydayux.com/?p=288#comment-717 [...] for the taking but few companies seem willing to put in the effort to really do so (BofA’s smart Enter button was one for [...] [...] for the taking but few companies seem willing to put in the effort to really do so (BofA’s smart Enter button was one for [...]

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]]> By: kevin kearney http://www.everydayux.com/2008/07/30/design-in-the-wild-bank-of-americas-enter-button-on-steroids/comment-page-1/#comment-252 kevin kearney Mon, 04 Aug 2008 21:16:37 +0000 http://www.everydayux.com/?p=288#comment-252 Yea I think people may assume the button on the right is their next step. Some people are not even there for cash. I like the idea of skipping the step - but i don't think the design properly communicates the right thing. For instance, it's not an either/or proposition as the placement and language would communicate. It's a Yes or Yes/And choice (I'm sure there is a more eloquent way of stating the issue). Yea I think people may assume the button on the right is their next step. Some people are not even there for cash. I like the idea of skipping the step – but i don’t think the design properly communicates the right thing. For instance, it’s not an either/or proposition as the placement and language would communicate. It’s a Yes or Yes/And choice (I’m sure there is a more eloquent way of stating the issue).

]]> By: kevin kearney http://www.everydayux.com/2008/07/30/design-in-the-wild-bank-of-americas-enter-button-on-steroids/comment-page-1/#comment-830 kevin kearney Mon, 04 Aug 2008 21:16:00 +0000 http://www.everydayux.com/?p=288#comment-830 Yea I think people may assume the button on the right is their next step. Some people are not even there for cash. I like the idea of skipping the step - but i don't think the design properly communicates the right thing. For instance, it's not an either/or proposition as the placement and language would communicate. It's a Yes or Yes/And choice (I'm sure there is a more eloquent way of stating the issue). Yea I think people may assume the button on the right is their next step. Some people are not even there for cash. I like the idea of skipping the step – but i don’t think the design properly communicates the right thing. For instance, it’s not an either/or proposition as the placement and language would communicate. It’s a Yes or Yes/And choice (I’m sure there is a more eloquent way of stating the issue).

]]> By: arainert http://www.everydayux.com/2008/07/30/design-in-the-wild-bank-of-americas-enter-button-on-steroids/comment-page-1/#comment-251 arainert Mon, 04 Aug 2008 21:10:48 +0000 http://www.everydayux.com/?p=288#comment-251 I think the Apple-esque buttons is an issue (very common to ATMs) for another day. What do you think the mistake would be? Accidentally taking out $120? I think the placement of the $120 option on the right forces the user to pause befor deciding. As for the English thing, I totally agree. By the way, for a great ATM exprience, you should check out Wells Fargo. There's a great piece on how they got there <a href="http://physicalinterface.com/view/that-design-is-money" rel="nofollow">here</a>. I think the Apple-esque buttons is an issue (very common to ATMs) for another day.

What do you think the mistake would be? Accidentally taking out $120? I think the placement of the $120 option on the right forces the user to pause befor deciding.

As for the English thing, I totally agree.

By the way, for a great ATM exprience, you should check out Wells Fargo. There’s a great piece on how they got there here.

]]> By: arainert http://www.everydayux.com/2008/07/30/design-in-the-wild-bank-of-americas-enter-button-on-steroids/comment-page-1/#comment-829 arainert Mon, 04 Aug 2008 21:10:00 +0000 http://www.everydayux.com/?p=288#comment-829 I think the Apple-esque buttons is an issue (very common to ATMs) for another day. What do you think the mistake would be? Accidentally taking out $120? I think the placement of the $120 option on the right forces the user to pause befor deciding. As for the English thing, I totally agree. By the way, for a great ATM exprience, you should check out Wells Fargo. There's a great piece on how they got there <a href="http://physicalinterface.com/view/that-design-is-money" rel="nofollow">here</a>. I think the Apple-esque buttons is an issue (very common to ATMs) for another day.

What do you think the mistake would be? Accidentally taking out $120? I think the placement of the $120 option on the right forces the user to pause befor deciding.

As for the English thing, I totally agree.

By the way, for a great ATM exprience, you should check out Wells Fargo. There’s a great piece on how they got there here.

]]> By: kevin kearney http://www.everydayux.com/2008/07/30/design-in-the-wild-bank-of-americas-enter-button-on-steroids/comment-page-1/#comment-250 kevin kearney Mon, 04 Aug 2008 21:06:03 +0000 http://www.everydayux.com/?p=288#comment-250 I used this ATM the other night and I had the opposite reaction. From the ugly "Apple"-esque buttons, the poor placement of buttons (your example begs for user mistakes I would think), and extra unnecessary steps (it asked me to confirm that I wanted it in English) I think it's the biggest POS ATM out there. They are all pretty terrible but this one stood out. I used this ATM the other night and I had the opposite reaction. From the ugly “Apple”-esque buttons, the poor placement of buttons (your example begs for user mistakes I would think), and extra unnecessary steps (it asked me to confirm that I wanted it in English) I think it’s the biggest POS ATM out there. They are all pretty terrible but this one stood out.

]]> By: kevin kearney http://www.everydayux.com/2008/07/30/design-in-the-wild-bank-of-americas-enter-button-on-steroids/comment-page-1/#comment-828 kevin kearney Mon, 04 Aug 2008 21:06:00 +0000 http://www.everydayux.com/?p=288#comment-828 I used this ATM the other night and I had the opposite reaction. From the ugly "Apple"-esque buttons, the poor placement of buttons (your example begs for user mistakes I would think), and extra unnecessary steps (it asked me to confirm that I wanted it in English) I think it's the biggest POS ATM out there. They are all pretty terrible but this one stood out. I used this ATM the other night and I had the opposite reaction. From the ugly “Apple”-esque buttons, the poor placement of buttons (your example begs for user mistakes I would think), and extra unnecessary steps (it asked me to confirm that I wanted it in English) I think it’s the biggest POS ATM out there. They are all pretty terrible but this one stood out.

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