Good Experience’s lightweight way to get to know their customers

by Alex Rainert on January 27, 2008 · 0 comments

in Customer Service,Gold Star

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Mark Hurst of the Good Experience mailing list (great blog and list, btw) sends this great follow-up email when you sign up for the list. It’s great because even though its only two quick questions, they’re ones that a) will provide great value to him and b) are the sorts of things that people can quickly write about.

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